Sequence Resequence: August 2021

Intelligence	Skills / Competencies	GLOF
IQ Intelligence Quotient Mind Intelligence	Mental Capacity / Brain smarts / Intellect Good decision making – assembling and analysing data Using logical reasoning and critical thinking for problem solving and to come up with the best plan of action Conducting research Keeping abreast with world-wide developments	Boundary-less inclusion Thinking globally
EQ Emotional Quotient Emotional Intelligence	Self-Awareness – Ability to understand and manage own emotions and behaviours Know how emotions can affect other people and filter them Pick up the atmosphere – the mood and feelings of the work environment Awareness of others – Seeing others clearly, sensing things about others Knowing how to connect on an emotional level – having empathy to sense the feelings of others and fully share their experiences Acknowledging emotions Understand emotional boundaries Increases trust, loyalty and team performance Self-regulation / management – self – control Ability to influence and engage people on an emotional level, to motivate and inspire Less likely to make snap judgements and identify the root cause of an issue	Continuous change Achieving personal mastery
CQ Conversational – Communication Quotient Conversational – Communication Intelligence	All forms of Communication Productive dialogue Thought provoking questions Listening for understanding Acknowledging messages Putting thoughts into words Story telling for impact Good presenters	Communication Encouraging constructive dialogue
HQ Heart Quotient Heart Intelligence	Flow of awareness, understanding and intuitive guidance Mind and emotions brought into coherent alignment with the heart The ability to show kindness to someone and to demonstrate goodness, love, appreciation, care or compassion Caring – courage – candour
WQ Wisdom Quotient Wisdom Intelligence	Knowing – A deep understanding of the reality of people, things, events or situations Ability to choose or act to produce optimum results Wisdom can be gained by experience (horizontal) Wisdom can be gained instantly from above (vertical) Helping people discern what’s emerging in front of them, uncovering options and solutions
PQ Personality – Character Quotient Personality – Character Intelligence	The strength of your character– your personality traits Pursuing and developing moral excellence, which leads to self-mastery Integrity, living beliefs and values Creating an ethical climate Adopting the highest principles of conduct The style that defines us such as introversion or extraversion	Communication Demonstrating integrity
BQ Boldness	Mental strength / toughness Accepting challenges and taking risks

ICQ Inter-Cultural Quotient Inter-Cultural Intelligence	Relating and working effectively across cultures Ang, Van Dyne, & Livermore describe four CQ (Cultural Intelligence) capabilities: ICQ-Drive -interest and confidence in functioning effectively in culturally diverse settings ICQ-Knowledge – about how cultures are similar and how cultures are different ICQ-Strategy – making sense of culturally diverse experiences ICQ-Action – capability to adapt verbal and nonverbal behaviour to make it appropriate to diverse cultures. It involves having a flexible repertoire of behavioural responses that suit a variety of situations	Boundary-less Inclusion Appreciating diversity
SQ Social Quotient Social Intelligence	Latest neuroscience research indicates that social needs are more important than physical and security needs based on Maslow’s hierarchy Interpersonal connection and social skills Open to hearing all sides of a story Managing change Managing and resolving conflict Reading others and approaching them to gain the best possible connection Being likeable and generating positive feelings in others Influencing and engaging others Energised and positive and enthusiastic Challenging Building insight Role modelling and setting an example	Continuous change Leading change
RQ Relationship- Partnering Quotient Relationship- Partnering Intelligence	Building rapport Engaging the team Organisational awareness Stakeholder relationship (team / customers / suppliers) Customer service Developing others Sharing leadership /developing followers Mentoring Inspiring and motivating others Building the team Empowering the individual and the team Truth telling and building trust Giving feedback, thanking and praising others Celebrating success	Engaging people Building partnerships Assure Success Ensuring customer satisfaction Boundary-less inclusion Empowering people Engaging people Developing people Sharing leadership
VQ Visionary Quotient Visionary Intelligence	Foresight Identifying threats and opportunities Designing the future by learning from results Visioning Innovative and creative thinking / new ideas	Continuous change Anticipating opportunities Communication Creating a shared vision
AQ Applied – Practical Quotient Applied – Practical Intelligence	Systems thinking Practically making things happen Activating thoughts and turning them into action Self-management. Time and stress management
TQ Task – Subject Matter Expertise Quotient Task – Subject Matter Expertise Intelligence	Knowledge of business and work Subject matter expertise Competitor awareness and competitiveness Experience	Assure Success Developing technological savvy Maintaining a competitive advantage